Liquid Death is dedicated to maintaining strong protections for user privacy and handling personal information with care, transparency, and responsibility. This policy describes the types of data that may be collected, the purposes for which it is used, how it is safeguarded, and the rights users have in relation to their information. By accessing or using our website, placing an order, or engaging with our services in any way, you acknowledge and agree to the practices outlined in this statement.
When customers interact with Liquid Death, certain personal details may be gathered to support transactions and improve overall service quality. This can include information such as a customer’s name, contact details like email address and phone number, as well as billing and shipping addresses. In cases where purchases are made, relevant payment details are processed through secure third-party payment systems. In addition to information directly provided by users, some data is automatically collected during website usage. This may include technical details such as IP address, browser configuration, device type, pages viewed, and interaction patterns on the site. Such data helps improve functionality, monitor performance, and enhance user experience.
The information collected serves multiple operational and service-related purposes. It is primarily used to process orders, manage deliveries, and provide customer support when needed. It also enables communication regarding order status, shipping updates, and responses to inquiries. With user consent where required, certain information may be used for marketing purposes, such as sending promotional messages, newsletters, or special offers. Users retain the option to unsubscribe from marketing communications at any time. Additionally, collected data assists in analyzing trends, improving website design, and personalizing the shopping experience for customers. Financial information is handled securely by authorized payment processors and is not stored directly within our internal systems.
We do not engage in the sale, rental, or unauthorized sharing of personal information. Data may only be shared with trusted third-party service providers who assist in essential business operations such as logistics, payment processing, customer service, and website infrastructure. These partners are required to follow strict confidentiality agreements and are only permitted to use data for the specific services they provide. In certain situations, personal data may be disclosed if legally required, or if necessary to comply with regulatory obligations, enforce company policies, or protect against fraudulent or harmful activities.
Protecting user data is a priority, and appropriate security measures are implemented to reduce risks associated with unauthorized access, alteration, or disclosure. While we take reasonable precautions to safeguard all information, it is important to understand that no digital system can be completely secure. Users are encouraged to take their own precautions as well, such as keeping login credentials confidential and using secure devices when accessing their accounts.
Customers also have rights regarding their personal information. Depending on applicable laws, individuals may request access to the data we hold about them, ask for corrections to inaccurate information, or request deletion of their data where appropriate. Users may also limit certain types of data usage or opt out of receiving promotional communications. Requests related to personal data can be submitted through our support channels, and we aim to address them in accordance with relevant legal requirements and reasonable timeframes.
Our website may use cookies and similar tracking technologies to improve functionality and user experience. These tools allow the site to remember preferences, analyze traffic patterns, and deliver more relevant content. Users can adjust browser settings to control or disable cookies, though doing so may affect certain features or performance of the website.
This privacy statement applies to all interactions with Liquid Death across its website, digital platforms, and related services. It may be updated periodically to reflect changes in legal requirements, business operations, or data handling practices. Any modifications will be posted within this document, along with an updated revision date, so users can stay informed about how their information is managed.
For any questions, concerns, or requests related to privacy practices or personal data, customers are encouraged to reach out directly. Liquid Death can be contacted via email at liquiddeath@outlook.com or by phone at (874) 574-6745 during standard business hours, Monday through Friday from 9 AM to 6 PM local time. Support staff are available to assist with privacy inquiries and ensure that all concerns are handled appropriately and efficiently.